This policy has two parts. The first covers people enrolled in a HER PRISM program, whose information is more sensitive and is handled under stricter rules. The second covers everyone who visits this website or joins the mailing list. If you are a participant, please read both.

Program participant information

This section applies to you if you enrol in Feel You Again™ or any other HER PRISM program.

What is collected

You are never required to answer any question. You can complete the program having shared as little as you wish.

What it is used for

Two things only: delivering the coaching to you, and evaluating and improving the program. It is not used to market to you differently, it is not sold or shared for advertising, and it is not used to train any automated or machine-learning system.

Who can see it

Aleksandra Pikula, and anyone working for HER PRISM who has signed a written confidentiality agreement and needs access to do their work. No one else can see it, other than the service providers who run the platforms the program sits on (listed under “Service providers we use” below), under contract and only as needed to operate them. Their servers may be located outside your country, including in the United States.

Your employer, hospital, university, insurer, licensing body and medical association are never given any of it — not your scores, not your participation, not the fact that you applied. HER PRISM has no relationship with any of them.

This is coaching, not medical care. Nothing collected here is a medical record, none of it forms part of your health record, and none of it is shared with any clinician unless you choose to share it yourself.

Reporting outcomes

Aggregate, fully de-identified results from a group may be published on the Research page of this site. When that happens, only whole-group figures are reported — never broken down by role, specialty, age, region or any combination of them, because groups are small enough that such a breakdown could identify an individual.

To be explicit about what this is: it is program evaluation for a coaching practice. It is not a research study, it holds no research-ethics board approval, and no academic or journal publication is planned. If that ever changes, participants will be asked for consent in advance and separately — existing data would not be repurposed.

Your consent

Before your first measurement, you are asked to confirm that you consent to your HER PRISM Self-Assessment and Copenhagen Burnout Inventory scores being used as described in this section. You can withdraw that consent at any time by writing to hello@herprism.co, without any effect on your participation, and your scores will not be used from then on. Results that have already been reported in aggregate, de-identified form cannot be withdrawn, because they cannot be linked back to you or to anyone else.

How long it is kept

Instrument responses and coaching notes are kept while you are enrolled and for 24 months after your program completes, after which they are deleted. Records of the sales transaction itself are kept longer where tax and accounting law requires it.

Your rights over it

At any time, and without any effect on your participation, you may ask to:

Write to hello@herprism.co and it will be actioned within 30 days. HER PRISM operates from Ontario, Canada, and handles personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you are in the United Kingdom or the European Economic Area, you also hold rights under the UK GDPR or GDPR, and the same address reaches us. For residents of the UK and EEA, the legal bases for using your information are your consent and the performance of our contract with you. Your information may be processed outside your country, including in the United States, by the service providers named in this policy.

Website and mailing list information

What information do we collect?

We collect information from you when you register on herprism.co, purchase any HER PRISM program, respond to a survey or communication such as email, join the private peer community forum, or participate in another site feature. When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information, professional credentials, or other information. You may, however, visit our site anonymously.

Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Cookies and analytics” section below.

How do we use your information?

We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, use the website, or use certain other site features in the following ways:

If you would no longer like to receive promotional email from us, please refer to the "How can you opt out?" section below. Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our email list. As you browse this website, analytics cookies may be placed on your device, as described in “Cookies and analytics” below.

Cookies and analytics

This website uses Google Analytics, a web analytics service provided by Google, to understand how visitors use the site — for example, which pages are visited and for how long. Google Analytics uses cookies (small text files stored by your browser) and collects information such as your browser and device type, the pages you view, and an approximate location based on your IP address. We look at this information in aggregate to improve the site. The platforms named below, such as Kajabi and Calendly, may set their own cookies when you use them.

You can block or delete cookies through your browser settings. You can also stop Google Analytics from collecting information about your visits by installing Google’s opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

How is your information protected?

This applies to participant information as well as website information. We use reasonable safeguards, suited to how sensitive the information is, to protect your personal information. Access is limited to the people who need it to do their work, and they are required to keep it confidential. This website and the platforms we use send information over encrypted (HTTPS) connections, and card payments are processed by Stripe through Kajabi. No method of sending or storing information is completely secure, so we cannot guarantee absolute security.

If a security breach involving your personal information occurs, we will notify you, and report it to the Office of the Privacy Commissioner of Canada, where the law requires it.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Aggregated, non-identifying website statistics — page views and similar — may be shared with analytics and advertising providers. Program participant information is never included in this, in any form, identifiable or not. Instrument scores, coaching notes and anything you write inside the program are never provided to any third party for marketing, advertising or any other purpose.

Service providers we use

HER PRISM uses the following service providers to run the website and the programs. Each handles your information only as needed to provide its service to us.

Each of these providers has its own privacy policy. Some of them store or process information outside your country, including in the United States.

How can you opt out, remove, or modify information?

To modify your email subscriptions, you can find an unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third-party links

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. A change that reduces the protection of your information will apply only to information collected after the date of the change. A change that improves your protection — for example, a shorter retention period — may also apply to information we already hold. This policy was last modified in October 2026.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send all feedback pertaining to privacy, or any other issue, to hello@herprism.co. This is also the privacy contact for HER PRISM: requests about your personal information and privacy complaints go to the same address.

If you are not satisfied with how we have handled your information or your complaint, you have the right to complain to the Office of the Privacy Commissioner of Canada. If you live in the United Kingdom or the European Economic Area, you can also complain to your local data protection authority.

Scope

This policy covers information collected through this website and through the HER PRISM programs — including information you give during coaching check-ins, which do not take place on this website. It does not cover information you give to any third party through their own site or service.